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Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (785)762-3310 or send us an e-mail at email@example.com
Our hospital is open Monday thru Friday from 8:00 AM-6:00 PM. On Saturdays we are open from 8:00 AM until noon. The hospital is closed on Sunday.
2. Do I need to have an appointment?
Yes, patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Visa, Mastercard , Discover, American Express, and Care Credit
4. Can I make payments?
Payment is required at the time of service. If you would like to apply for credit, we would be happy to assist you in applying for a Care Credit Card. CLICK HERE to go to the Care Credit Web Site.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at 4 to 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the hospital prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving skin sutures require them to be removed in 10 to 14 days following the surgery. Most of spay or neuter procedures are closed with dissolving sutures under the skin so no suture removal is required.
8. Is it a good idea to let my pet have at least one litter?
No, there are no medical or psychological advantages to letting your pet have one litter. There are, however, plenty of advantages to having you pet spayed or neutered before thay come into heat for the first time. The advantages in female pets include eliminating unwanted pregnancies, decreasing the chances of breast tumors, cystic ovaries, and uterine infections later in life. In males, neutering at an early age will decrease the desire to roam the neighborhood, decrease the incidence of prostate and testicular disease, and help prevent spraying and marking.
9. Do you board pets?
Yes, we do boarding for our clients pets. We have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for these pets. Please see our pet boarding policies.
10. What are your kennels like?
Our dog and cat kennels are all indoor. The dogs are walked 3 times daily while they are boarding. Blankets and food are provided for our boarders. If your pet requires a special diet, please bring it with you and we will be happy to feed it according to your instructions.